Amazon Returns Near Me

You can return most Amazon.co.uk items for free at more than 15,000 drop-off points across the UK, including Post Office branches, Asda stores, Evri ParcelShops and self-service kiosks in Morrisons stores. Start the return in Your Orders, choose a drop-off point, and bring the item with the QR code.

Amazon says more than 95% of UK customers have a free return drop-off point within 5km of home. Below are the main drop-off partners, what each one accepts, and a link to find the nearest location on our store locator.

Where to Return Amazon Packages in the UK

How to Return an Amazon Item at a Drop-Off Location

Refund timing: Refund timing depends on the payment method and on when the return is scanned. Refunds to a gift card balance are usually fastest, while card refunds can take several working days.

Christmas returns

During the Christmas season Amazon often extends its return window for gifts and holiday purchases. Always check the return deadline shown for your order in Your Orders on Amazon.co.uk.

Planning to drop off a return on a holiday? Check our holiday store hours guide first, as some drop-off partners close on major holidays.

Tips to Avoid Return Fees

Look for the "Free Returns" badge under the price to confirm an item qualifies for free returns before you buy.

Not every Post Office branch offers label-free, box-free returns, so check the instructions for the branch you chose.

Each item needs its own QR code. Start a separate return for each item before you go.

Items sold by third-party sellers can follow different return rules. Check the seller's policy on the order page.

Frequently Asked Questions