Evri Locations - Store Locator Tool UK

Hello lovely folks of Reddit! I feel like I am in a bit of a conundrum - I live on the Isle of Wight and have been trying to get my parcel for a week now. The parcel had been delayed for several days and when it was out for delivery, I missed two attempts. I made sure to be home the next working day to receive the third attempt, but no one came (I don't blame the driver for this, they were probably not well or had too many packages so I get it). When I went on the tracking it wouldnt let me add any safe place options, it just told me that the delivery address could not be changed. I got in contact with customer service and they said they would pass on the safe place instructions to th...

I ordered some stuff from shein, evri got the parcel. But there’s been no movement for 5 days now - the last update was “we’re sorting your parcel at our hub”. I’ve done the Ezra bot and had the standard “your parcel missed the connection to the courier” email from Claire bot, but silence since. I contacted SHEIN customer service and they refuse to do anything. They keep telling me to contact evri despite telling them they won’t respond and it’s all robots anyway. I don’t know what to do since evri is machines and SHEIN won’t take responsibility.

it's for a birthday on this sta. I am contemplating whether I shall risk running to shop after work tomorrow. the item is of no use to me so will to return it if it's late.

I’m a delivery driver delivering for EVRi. Most days I receive all the parcels that I’m due to deliver. Not today. Today I am missing eight. That means there will be eight customers who are not going to get their parcel today. Chances are, the parcels will turn up in the next few days. I will then deliver them. People will get what they’ve paid for. However, they will be delivered late. People can’t depend on a service with unreliable deliveries like that. Thankfully this is quite a rare occurrence on my round. As a delivery driver I do my best to make sure people receive their parcels as quickly as possible but this situation today is out of my control. I did notice that the deliv...

There’s an Evri driver who regularly delivers my Vinted packages to my flat, and I’m starting to get really frustrated with a recurring issue. I live in an apartment building in a very safe area. Whenever he knocks, I politely ask him to leave the parcel at the door because I’d need to get properly dressed to answer (I wear a hijab, so I can’t just quickly open the door). Every single time, he refuses. He says that if I’m home, he has to take a photo of me holding the parcel as proof of delivery, and that he can only leave it at the door if I’m not in. I’ve pointed out that this doesn’t really make sense — if he’s comfortable leaving it at the door when I’m not home,...

There’s an Evri driver who regularly delivers to my flat, and I’m starting to get really frustrated with a recurring issue. I live in an apartment building in a very safe area. Whenever he knocks, I politely ask him to leave the parcel at the door because I’d need to get properly dressed to answer (I wear a hijab, so I can’t just quickly open the door). Every single time, he refuses. He says that if I’m home, he has to take a photo of me holding the parcel as proof of delivery, and that he can only leave it at the door if I’m not in. I’ve pointed out that this doesn’t really make sense. If he’s comfortable leaving it at the door when I’m not home, why can’t he do the...

Hi all, I have been waiting for an Evri parcel that was supposed to be delivered at the post office (Broad Street) early last week. On the tracking app, it shows that Evri have attempted to deliver it every day in the past days, but that the driver ran out of time. When I went to the post office to enquire, they said that they hadn't seen an Evri courier for the past week and that they also had a lot of outstanding parcels that needed to be picked up by an Evri Courier. Has anyone else had issues with Evri deliveries to other post offices or at home in the past week? Thank you!

I ordered from the UK Store to Germany, but the status hasn‘t updated in weeks. I‘ve ordered a signed vinyl which I received about a week ago, but it seems like this one was lost in transit?? Has anybody else experienced this? I e-mailed the support but only their ****** *** AI bot replies….

I sold two items in one day and have to ship it via relay, but it isn’t letting me get the digital label, it gives error and can’t ship the product. Did anyone have the same issue? It is a relay problem because I can ship evri parcels

**Just some context of the situation:** the seller told me that the item has been sent out but Vinted is saying it hasn’t. My Evri is also telling me the parcel has been dispatched but when I click the link it becomes very confusing and unclear on whether it actually has. I had previously asked when the seller was going to able to send it - due to past experience of sellers not sending packages or cancelling orders on the last day of sending. She is now asking that if I am able to pick it up that I cancel the order and make a direct payment - I’m not sure if this is safe to do. As I know this is a usual scam tactic. I just wanted a 3rd opinion before going back to the seller as I...

I ordered smth off eBay last week Thursday and there was no updates or tracking until yesterday at around 1pm and said this above me, it’s the next day and still nothing.

Is this a glitch or has the courier just decided to **** off

3 weeks ago I ordered a £65 parcel from EBay which was delivered to near my doorstep by Evri with a photo taken of it. This parcel was then stolen, and both EBay and PayPal in separate disputes have ruled that I will not be refunded as there is ‘proof of delivery’. My doorstep is very visible to the road outside, and I was not even in the country when it was ‘delivered’ so it was obviously going to be stolen (I live in a not amazing area). How can I get a refund? From what I gather, Evri leaving it outside my house (without my permission to do so) doesn’t count as the item being delivered in the eyes of the law, but both EBay and PayPal seem to not care about this.

I've bought something off Vinted and set to pick up at my local Asda. However, I have growing suspicions that the item is not going to be in the parcel at all. I worry I'll go there and they'll bring out a **** flat envelope which means I'll have to take it to Vinted customer support, but if I just don't pick it up, I know I'll be automatically refunded eventually. I'd love to get the item for the price I paid, but I just don't think it's really there! The account is new with no reviews, they're not replying to my messages, and the parcel took a strangely long 2-3 weeks to arrive after getting stuck. It's a camera lens I paid £80 for so...

Had 3 parcels due today with Evri. Two showed up (although one was basically crushed to nothing), and the third is nowhere to be found. The proof of delivery photo just shows my front door and the top of one parcel at the bottom of the photo. The driver didn’t knock and just left them on the floor and marked everything as delivered. Where do I stand with this?

ofc this is a rant about them not delivering my parcel. I didn’t have a particularly strong view on Hermes/Evri before, as their deliveries to my previous address were generally fine. However, since moving five years ago, I’ve rarely received parcels from them without issues. Looking back through my emails, there has only been one occasion the delivery arrived on time. how can they be generally good and the worst at the same time....

My post office, where they take parcels, is open until 5pm. Evri failed to deliver my parcel there last Friday and since then I have not got any new notifications. I do not think they will deliver it, I just have this feeling that they lost it. In the meantine, I sold some stuff on Vinted and shipped them with Evri at this Post office and wonder whether Evri driver, who usually collects them, will finally deliver my parcel.

Company is a joke

So... like the title says, i sent a package with inpost instead of evri because its easier for me. There's a inpost locker closer to me so i sent the parcel that way and depop hasn't recognised that the parcel has actually been sent 😭 i didn't think it would be an issue to send it with inpost. Is there any way to fix this? is there anyway that i can get my money, or have i just literally sold two items for free? 😭 Should i email depop about this?

Hi, I am returning an online shopping parcel, and the brand has provided a return label already (Evri label). I just booked a Home Collection from Evri, and that generated a new label that I have to now print. Can I use the label sticker the brand provided for returns, or do I have to print out the newly generated Evri Home Collection Label and use that? almost all the info on both labels are the same (address etc), the only difference is the code under the barcode. I am concerned regarding collection and tracking? as I am working I will leave the parcel out and wont be there when the courier is collecting, so I wont be able to explain the situation. Any help is appreciated! Thanks