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Have you visited the EE Community - the friendly online forum? It's a great place to get advice, tips, and impartial reviews about devices, our network, staying safe online and more. Best of all - it's open 24/7! 🕙 Join the conversation here: ee.co.uk/try-community

This is for you AnionHunter also drawn at school again

I was using **Developer Mode** on my iPhone to run a spoofed version of Pokémon GO. I had to install some enterprise certificates/profiles to get it to work. I decided to stop, so I deleted the spoofed app and removed the profiles/certificates from my settings. **The Issues:** Ever since I did that, I’m getting a flood of scary-looking warnings: 1. **EE WiFi Certificate:** When I try to connect to "EE WiFi" (public hotspot), I get a "Not Trusted" error for ee-wifi.ee.co.uk (issued by DigiCert). 2. **Network Configuration Issue:** A popup says "DigiCert TLS RSA4096 Root G5" is the wrong SSL certificate and that "someone is tampering with your devi...

Trying to login on to ee.com but every time it says it’s blocked, WTF!

I've been dealing with a longstanding issue where **hairpin NAT (NAT loopback) fails when connected to an EE WiFi Extender, but works fine when connected directly to the main hub**. ### The Problem If you self-host anything (Plex, Home Assistant, Nextcloud, etc.) and access it via a domain that points to your WAN IP, it works perfectly from outside your network. It also works when connected directly to the EE hub. But **the moment you're on the WiFi extender, it times out**. This affects anyone using EE's mesh extenders who needs to access local services via their public domain/IP from inside the network. This was [first reported on the EE Community forums](https://commu...

I’ve had to decline a warranty repair as they wanted to charge me £500. When I rang them they couldn’t tell me why and all the details I have about it are on this picture. The issue is the phone wouldn’t power on. Anyone else had this? EDIT: Fair play to Google support, they contacted me through this post and are arranging a replacement for me!

EE broadband customers can add EE TV with entertainment packs at a discount. Official URL: https://ee.co.uk/tv **What it is:** EE TV is a set‑top box and streaming service; entertainment packs include channels like Sky Atlantic, NOW, etc. **How scammers exploit this:** They sell access to EE TV apps extracted from EE accounts. When the EE customer cancels broadband, access stops. **What the official path requires:** - Active EE broadband with TV add‑on **How scammers fake it:** 1. Sign up for EE broadband using fake details 2. Add the TV entertainment pack 3. Sell app logins for $3‑5/mo 4. Buyer loses access when EE terminates the account **Why these accounts die:** EE audits its ...

App and online... nothing, tried re-installing the app and no answer calling them on 150. Need to gift some data to my son.

OK, I've been with EE for years & no issues. Three weeks ago the following started to happen. Initially using a [BT Smart Hub 2](https://www.bt.com/help/broadband/learn-about-broadband/different-types-of-bt-hub) connected to an [ASUS ZenWiFi AX (XT8)](https://www.asus.com/us/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-ax-xt8/) So basically fibre box in the living room connected to the WAN port on the BT router via an ethernet cable, then another ethernet cable connecting the BT router to the WAN port on the ASUS, then the ASUS connected to the back of my PC via anther ethernet cable, all worked fine f...

Hi everyone, unsure what to do here.. I brought a device today from cash converters and I got home and was under the impression it was unlocked. Turns out it’s locked to EE (luckily I’m with them) put my SIM into it and no service so I thought fine let me try unlock it. Flagged as stolen/lost I have a couple of questions • Has this ever happened to anyone who’s purchased a device from cash converters? • How would I go about approaching them about this? • What should I do? I mainly brought the device for just google pay since Apple Pay as issues with my card… • would it be safe to still link my card and bank account to the device? This isn’t anyway slandering cash conv...

I currently live with my (elderly) parents who struggle a bit with technology. They've recently made the switch from Virgin Media to EE, because Virgin were frankly ripping them off. On their old package they were paying around £130/month for 250 Mbps fibre, digital TV in two rooms and a landline. They've also had really bad experiences with Virgin's customer service in the last few years. The new EE package by comparison is less than half the price for 900 Mbps broadband, Now TV, Discovery+ and Netflix. We've ditched the landline because all we've had were robocalls and scammers ringing us. The TV part of the deal is where we're having issues. Our previous ...

[https://ee.co.uk/broadband/xgs-pon-trial](https://ee.co.uk/broadband/xgs-pon-trial) It’s interesting that 8 Gb down still only 800 mb upload not true symmetrical, but still a good change.​​​​​​​​​​​​​​​​

I sometimes struggle with 4G speed in my apartment (city centre) and can’t seem to get any 5G signal (phone and contract support it). I am considering whether it’s worth upgrading my contract to one with the “Priority in busy areas” feature - in case the problem is that the mast near me is too contested. Does anyone have any experience of this, did you notice it make any difference after you changed to this kind of contract?

Hey everyone, I'll be visiting London soon and have been looking into various ESIM's. I am someone who uses a lot of data so upon looking through options, I found EE's travel esim meant for visitors to the UK (https://ee.co.uk/mobile/travel-esim-uk). Was wondering if anyone here has had any experience with it, and if not, how have you found your experience with regular EE in the london area?

I run a UniFi cloud fiber gateway, straight into my EE provided “ont”. PPPoE connection, been stable for a while (early adopter of this speed, cloud fiber a few months old now). Today, at approx 7:25 the connection drops, and I’m not stuck at no more than 75Mbps. This is testing using the built in speed test from the gateway, to servers which has always shown line speed. I get the same 75Mbps from devices behind the gateway. Restarted the Ont, gateway, switches and access points. As far as I can tell, locally performance (iPhone over over WiFi 7 to access points) I see 1Gbps. 2.5Gbps Ethernet, to the WAN is also 75Mbps top. Trying to get hold of EE, the are supposed to be callin...

Hey, I have what I thought was a relatively straightforward question that I’m struggling to answer. I recently bought a Flint 2. I tried to plug it directly into my Openreach MK4 master socket via Ethernet. Upon doing so, the Flint 2 doesn’t recognise that there’s anything plugged into it. Instead, I’ve plugged my EE Smart Hub (SH20A) into the Openreach MK4 via an RJ11. This works fine, allowing me to turn WiFi off on the EE router and run an ethernet to the Flint 2. I wanted to do away with the EE router but am not sure if it’s possible. [This thread suggests it should be possible](https://community.ee.co.uk/t5/Broadband-Landline/Flint-2-advice/td-p/1572426) but I’ve had no l...

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