Jio Store Locations

I’m in Europe and won’t be able to visit India for some time, got this message from Jio that my number might get deactivated. Has anyone faced it and how to solve it, would doing an International recharge avoid the deactivation? can I email to Jio or raise a case with consumer forum for this? TIA

Hi everyone, My Reliance Jio number got deactivated because I didn’t recharge it for a long time. When I try to use it now, it says the number is inactive/disconnected. The problem is that I currently live abroad, so I cannot physically visit a Jio Store for reactivation. This number is linked to a lot of important accounts (banking, OTPs, etc.), so I’m really hoping there’s some way to recover it remotely. I wanted to ask: Has anyone successfully reactivated a deactivated Jio SIM remotely while outside India? Is there any way to do it through customer care, email, or an authorized family member in India? How long does Jio usually keep a deactivated number before reassigning it?...

Hi - any help here would be really appreciated For the last two+ weeks, I have been trying to set up an Apple Watch (Cellular), as a kids watch under the family watch option of an iPhone (watch app), powered by a Jio sim, but have been unable to do so. The intent of this email is to share with you the sequence of events, and seek guidance on how I can take this forward so that I have the desired solution - a working Apple Watch, set up as a kids watch (details of the watch feature in the link below), with an active cellular connection for calls. [https://www.apple.com/in/apple-watch-for-your-kids/](https://www.apple.com/in/apple-watch-for-your-kids/) I purchased an Apple Watch SE 3, 44...

Hey everyone, I recently exchanged my old phone and forgot to transfer my eSIM before handing it over. Now I'm stuck trying to activate it on my new Pixel device. The bigger issue is that the SIM is registered in my father's name, and he lives in a different city. Jio store is asking for the registered person to be physically present, which is really difficult since he can’t travel just for this. This number is very important for my work, and I’m trying to figure out if there's any workaround.

Hi everyone, I need some advice regarding a really frustrating experience with Jio. I wanted to port my Vodafone Idea (Vi) number to Jio, so I followed the proper process. I recharged my Vi number with ₹179 just to enable SMS and generate the UPC code. Then I went to a Reliance Jio store and asked them clearly to port my number. However, instead of porting, they issued me a completely new Jio SIM with a different number (which I wasn’t informed about properly). Thinking that my number had been ported, I recharged that Jio SIM with ₹299. Later, I realized that it was actually a new number, not my ported number. When I contacted the store, they just said it happened “by mistake.” ...

From Android to iOS via WhatsApp (biz too) \*What nobody told me about switching from Android to iPhone 17\* By Khamir Bhatia | The Good Butter Bakery | Pune, India | March 2026 | \*This post was structured with the assistance of Claude by Anthropic, who served as an efficient and methodical scribe throughout. Every decision, every dead end, every rupee spent, and every hour lost was entirely mine.\* \--- \*\*Why I Did This — And Why It Matters\*\* Let me start with something important. This is not a brag. There are no bragging rights here. This is a post written by someone who spent serious hours — against all conventional advice and at the expense of urgent work — in the pursui...

My mobile number is more than 15 years old. It was originally issued by Airtel, and about 10 years ago I ported it to Jio using MNP. Since then I’ve been using it as my primary number for everything, banking, OTPs, personal and professional contacts. Recently I had an annual Jio recharge of ₹3599, and there were still around 7–8 months of validity left on that plan. Out of nowhere, my number was abruptly disconnected one night. There was no prior SMS, email, or warning whatsoever. When I contacted Jio customer care, they said the connection was disconnected due to “lack of proper documentation at the time of account opening.” This explanation itself made no sense to me because: ...

Why no one is talking about how jio is just cutting off the connection from 5 days continuously middle of the day I took work from home yesterday and i got to know about this ****** thing happening And worst customer service ever No one is picking up the phone Not the jio stores Not the Jio customer care department This is the worst problem ever We are not at all digital india yet If wifi only is not working then the thing is different but network too!? How do i suppose to call someone important!?!

This might sound like a weird take, because I might be the first person who wants to watch all the animes by paying for it instead of piracy downloading or watching it from free websites. I want to watch anime legally, in good quality, on my TV with my family and cousins. But here comes a ton of unfixable issue. You see I use JioFiber with a Jio set-top box and that is where I prefer watching series (it has become a habit now.) The issue is: - Crunchyroll app is not available on Jio Store so I can't download that app JioFiber TV - Some anime are not Crunchyroll. - Some are on Netflix. - Some are on Prime ( that requires separate subscription like Animetimes) - I don’t even know wher...

I have been a graphene OS user for the past 3 years. Everything was working. Recently, I switched to a new carrier (Jio - India). I am able to use mobile data, but calls are not connecting. Contacted customer support by visiting local Jio store and they said my device doesn't support VoLTE! Pixel 6A definitely support VoLTE. But it is not working with Graphene OS. Tried force overriding carrier settings, tried IMS APN settings. None of them worked. https://preview.redd.it/dx8800xob8hg1.jpeg?width=720&format=pjpg&auto=webp&s=3e5daad0e5091937d744db21853d1e42e5651df3 Attaching a screenshot regarding the IMS registration. Please let me know if there's...

Hey r/Airtel community, I'm gearing up to port my Airtel prepaid number to Jio primarily for their much cheaper international roaming options and the ability to receive incoming SMS without any mandatory monthly recharges. My Airtel validity expired about a week ago, so the SIM is currently in no service mode (I believe). I guess I'll need to do a small recharge to send out the port request SMS (PORT <number> to 1900 for UPC), and I'm happy to handle that once I arrive in India. A few questions based on recent experiences: What are the typical timelines for the full MNP process from Airtel prepaid to Jio these days? From sending the port SMS → getting UPC �...

Hey, I really need help. If anyone works at a Jio store or office, please help me out. I've had my Jio SIM for a long time, but I didn't recharge it for a few months. This month it got disconnected and now I can't use it. The sad part is I'm not even in India right now. What can I do to fix this? Please help.

Hey, I really need help. If anyone works at a Jio store or office, please help me out. I've had my Jio SIM for a long time, but I didn't recharge it for a few months. This month it got disconnected and now I can't use it. The sad part is I'm not even in India right now. What can I do to fix this? Please help.i tried calling helpline and they are telling i have to present in person for reactivating. 🥲

I’m currently abroad and my Jio SIM suddenly got deactivated on October 26. I had recharged it on July 19, and I never received any message or warning about expiration. I’ve contacted Jio support multiple times but they keep repeating the same thing that I need to visit a Jio store in India with my Aadhaar card to reactivate it. Since I’m an nri and right now I can't travel and that’s not possible for me. Has anyone faced a similar situation or found a way to reactivate or at least retrieve OTPs remotely? Any advice or workaround would really help.Thanks in advance.

Edit: I had to go to India, visit Jio store. They forced me to call Jio Care and get a TAG number (I don’t know why it wasn’t possible for them to do as I was in their office. I didn’t have any SIM card to even call Jio care - so take a live indian sim with you to make offline calls). Then they took my Aadhar number, got OTP and took my picture and gave me a new SIM card with 340Rs recharge. The idea is old SIM card is dead. May be e-sim works? Not sure. But I still believe it was ****** as I could e-verify Aadhar for my own number has belonged to me for past so many years. I use indian number for banking and WhatsApp (for every OTP). I have this number for 12 years and ported to Jio...

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So my jio number was disconnected due to no recharge, and the jio cx service says that I'll have to visit the Jio store to reactivate it. The problem is I'm not in India. So, do you know if there is any jugaad to activate the sim without me being there?

I have been long term user of Jio prepaid. Last year when I booked a trek in Kashmir, I came to know that only postpaid works their. So in Aug last year, I went to Jio store and asked them to convert my sim to postpaid. They told that min rental plan starts from ₹349 which will cost me more than 400 pm. That was very costly compared to prepaid but still I switched to postpaid. I aslo paid refundable security of ₹450. I used postpaid sim for 2 months. I paid Aug & Sep bill on time. And in October when I was back in Delhi, I went again to Jio store to get it converted to prepaid. He asked me to clear dues before conversion. I instantly made a paymet of ₹274 which it was showin...

[https://thediplomat.com/2025/04/the-national-security-implications-of-starlinks-entry-into-india/](https://thediplomat.com/2025/04/the-national-security-implications-of-starlinks-entry-into-india/) While the primary thrust of the article is data security, this bit highlights the standalone aspect of Starlink as unusual for India. >Starlink primarily operates as a direct-to-customer service, with customers using Starlink equipment to connect to their network and the internet. Their offerings will remain similar in India. As part of [its](https://jep-asset.akamaized.net/cms/assets/pressrelease/12-march-2025.pdf) deal, Jio “will make Starlink solutions available through its ret...