New York City, NY, USA, Optimum Locations

From Classaction.org Attorneys suspect Optimum may be illegally deceiving consumers about the true cost of internet service by advertising low monthly rates before tacking on a recurring “network enhancement fee” to each...

Have anyone made the switch over to Optimum fiber recently? How's the service? The current deal of $30 per month for 1 GB is tempting but past experience with Optimum internet wasn't good. Thanks. submitted by /u/Flashy_...

I got Optimum broadband with a new Altice router, the tech who installed it said it needed about day to "register" itself on their network before I would see it in my online account and be able to change the Wifi network...

Hey all, looking for some advice here. I moved into a new apartment and signed up for Optimum internet. I received the modem, connected it myself, but the internet never worked. I called support and they sent a technicia...

If you’re planning to cancel Optimum, you might want to take a half day off work first. It took me 1 hour and 12 minutes and three different retention specialists just to get them to cancel my internet. I was paying for ...

Ok, so I just ordered 1 Gig Fiber Internet with the $25 per month promotion. While I did get an email saying I was now registered for automatic billing, I did not receive an email confirming my account number, username, ...

I’m interested in hearing feedback (reliability, speed, etc.) from people who have switched from Optimum to Starlink in Eastern Suffolk. Optimum internet service is so bad and very expensive. submitted by /u/qponking to ...

I've had optimum Internet for a few months, but ever since I got it, it would sporadically turn off, saying that I was connected, but have no Internet access, with the internet light on the router blinking. Just recently...

The best choice depends less on brand and more on how you watch television. Optimum TV may suit someone who: Already has Optimum Internet Wants TV and internet on one account Prefers app-based viewing Wants a regional ca...

Optimum Mobile runs on T-Mobile’s network, but the value depends heavily on whether you also have Optimum Internet. When comparing plans, look at: High-speed data allowance Hotspot allowance Number of lines AutoPay requi...

Optimum bundle savings aren’t always presented as one fixed package. Your total can depend on which services, plans and promotions qualify at your address. Before bundling, compare: Internet by itself Internet plus TV In...

The advertised monthly price isn’t always the entire bill. Before ordering Optimum, check: Whether AutoPay and paperless billing are required Wi-Fi gateway charges after any included period Installation or activation cha...

One confusing thing about Optimum is that it operates both fiber-to-the-home and hybrid fiber-coaxial cable networks. The difference matters: True fiber can provide symmetrical upload and download speeds. Cable may offer...

Optimum offers several speed tiers, but most households probably don’t need the fastest plan available. A practical starting point: 300 Mbps: One or two people browsing, streaming and working remotely 500 Mbps: Families ...

Is anyone having trouble logging into the www.primecap.com website using Optimum WiFi? I can get to the home page, but when selecting 'MyAccount' to log in, which I have been using for years, I am presented an error page...

MANY problems w/optimum internet, TV, email. I am a customer for 36 years- yes, thirty six- but also an optimum victim...lousy service, liars, stupid incompetent tech department that are rude and cannot speak adequate En...

Multiple have called in and no one has had any success in getting help from what we can tell. Optimum Internet service just drops many many time during the day and night. If you are on a video call or any that requires r...

If you live in Darien, CT, tell me about your experience (1) switching from Optimum cable to YouTubeTV; and (2) if you switched from Optimum internet to Frontier Fiber optic internet let me know your experience. I am int...

I’ve been dealing with intermittent internet problems for weeks and am running out of troubleshooting options. I work from home and this has caused major issues. The problems started with websites frequently hanging whil...

I’m moving and I have optimum internet. I signed up under a promotional credit 2 years ago that has since run out. So I’m paying $81 a month. I called last month to try to receive a lower bill and the lady offered me a d...