Amazon.ca Returns Near Me

Amazon.ca offers more than 4,000 return drop-off options in Canada, including Staples and Purolator, plus select Canada Post and Couche-Tard locations. Most returns do not need to be packed or labelled: create a QR code in Your Orders and bring the item, in its original manufacturer's packaging, to the drop-off location.

The return options you see in your Amazon.ca account depend on your location, the seller, the item and the reason for the return. Below are the main drop-off partners and a link to find the nearest location on our store locator where available.

Where to Return Amazon Packages in Canada

How to Return an Amazon Item at a Drop-Off Location

Refund timing: Refund timing depends on the payment method and on when the return is scanned. Refunds to a gift card balance are usually fastest, while card refunds can take several business days.

Holiday returns

During the holiday season Amazon often extends its return window for gifts and holiday purchases. Always check the return deadline shown for your order in Your Orders on Amazon.ca.

Planning to drop off a return on a holiday? Check our holiday store hours guide first, as some drop-off partners close on major holidays.

Tips to Avoid Return Fees

Look for the free returns information on the product page before you buy.

Keep the original manufacturer's packaging: eligible items can be dropped off in it without an extra shipping box.

The options in your account depend on your location, the seller, the item and the return reason, so check them before you travel.

Items sold by third-party sellers can follow different return rules. Check the seller's policy on the order page.

Frequently Asked Questions