Hereford, Herefordshire, UK, Yodel Locations

I brought an unused, described as like new vinyl off vinted that’s ready to be collected at a parcel shop as of today (it says I have 72 hours to collect). However I realised the other day my cartridge/needle was broken so I ordered a new one that was expected to come Wednesday to Friday but now says by Saturday. Does the vinted timeframe to say everything is ok start when it’s at the parcel shop or when I collect it and also is it 48 hours? I’m trying to work out whether it’s best to collect the vinyl today and hope my cartridge comes Saturday morning or wait until tomorrow and collect then so I don’t run out of time on vinted. I don’t want to say everything is ok until I’ve g...

Received my parcel today and to my surprise my courier happily decided to open my parcel up and then proceeded to steal a cable from a rather inexpensive pair of in ear headphones. Didn't realized it was opened until I got back from the gym. Can't even get a hold of Yodel and took it up with AliExpress live chat. Awaiting response for return/refund. Please check your parcel from Yodel as there is a thief going around opening them and nicking the inside. Also if anyone from Ali is reading this please stop using this courier, they are terrible. At least Evri aren't so bad as to steal from customers. Anyone else have this issue? UK side and otherwise.

I'm just wondering what the buyer protection is for on Vinted as I bought an item but as Vinted' s system doesn't seem to recognise that the seller is not in mainland UK but Northern Ireland the postage option didn't cover the cost of sending the parcel so Yodel rerouted it to the sender's nearest pickup point across the sea from my pickup point, it's been over 30 days and still no refund, Vinted can clearly see on my thread that the parcel is no where near me but want to raise the issue with the carrier but it's Vinted system that's appears to be at fault.

I saw the driver come right next to my house. I was outside, looked at them waiting to get out of the van to deliver my item (they were maybe 3-4 steps away from me), but instead they turned around and marked my parcel as delivered. Literally left with it. I took a photo of the van leaving but unfortunately the license plate isn’t really readable. But my photo of their van leaving has a rule code showing it left before the item was marked as delivered. This is a repeated issue with Yodel so the sender already sent me a replacement. My issue isn’t that I want a refund for my order, I just want Yodel to be punished for theft. This has to be illegal and I’m seriously sick of this company....

​ I'm at the point where I'm so outraged by Yodel, that I needed to speak up. One PlayStation order through an online shopping platform. \[no naming presently\] Notification sent from Yodel to say they would be delivery the parcel before 8pm. A little surprise it was so late, as we live a little of the beaten track. Ping! your parcel has been delivered, oh the excitement. Nope! no parcel, questioned with Yodel to receive a picture of a parcel placed by a farm gate, saying no entry? Oh and it was signed for! By who? a scarecrow? Seriously, who leaves a parcel by a field gate thinking this is perfectly acceptable because you can't find the address. ...

I ordered something on vinted on the 26th of december and the seller shipped it out the next day! Tracking said they had shipped it. Since then there have been no updates at all! I have been on the live chat for yodel numerous times checking for updates and nothing! The agents there stated there was no parcel to pick up and that i needed to check with the seller. I did just that and they are adamant that they dropped it off (and tracking says so so there is no lying happening i’m sure). Yodel is giving me nothing now and just keep repeating that same thing, there was no parcel there. I am unsure what to do now as i still really want the thing that i bought! Do i just wait it out unti...

UK. I only have InPost shipping turned on but obviously Vinted does that thing where it allows buyers to still buy using a shipping method I don’t offer. This is the label I’d need to attach to the parcel so can I drop this off at an InPost locker or do I need to go to a Yodel store?

Hi, I've purchased an item through Mulebuy in december and paid for the shipping to the UK using Yodel. The item seem to be arrived in the UK last Thursday (08/01) and I haven't received any update since then. Yesterday (14/01) I've chosen to deliver it to a locker instead of home. Today I've logged in Mulebuy and it says that the parcel has been returned and it's in their warehouse, but with nothing next to return reason, while the tracking is still stuck. Here's what I see on Yodel's website: >14/01/2606:45 >Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected ...

Hi! This is my first Reddit post so please bare with 🤦‍♀️😂 Okay, so basically I bought my baby girl a limited edition pink egg pram of Vinted, the only choice for delivery was via Yodel door to door. The seller was amazing with packaging and having the items collected (two parcels due one is the bassinet bought separately - the other is the older child chair with the pram frame). Yodel had collected my parcels from the sellers address on the 8th January and was due to be delivered on the 12th however did not arrive. When checking the tracking with yodel the only update on my orders is that they have been collected (both of them) and no further update. I do understand we have r...

Hi! This is my first Reddit post so please bare with 🤦‍♀️😂 Okay, so basically I bought my baby girl a limited edition pink egg pram of Vinted, the only choice for delivery was via Yodel door to door. The seller was amazing with packaging and having the items collected (two parcels due one is the bassinet bought separately - the other is the older child chair with the pram frame). Yodel had collected my parcels from the sellers address on the 8th January and was due to be delivered on the 12th however did not arrive. When checking the tracking with yodel the only update on my orders is that they have been collected (both of them) and no further update. I do understand we have ...

I only used yodel door to door for large orders as I don’t think there is another option however my last 4 large orders which I’ve had to use yodel door to door they haven’t showed up to collect the parcel. I’ve contacted customer service at yodel multiple times and they just say they have to raise a complaint and will be in touch or will recollect but they never do any of this. It used to work really smoothly but this started about 2 months ago when we started getting a different yodel driver (might just be a coincidence) Is there any way to fix this or will I just have to sell large items on other platforms?

I’ve not actually ever had an issue with Evri, though I know it’s just down to luck of the draw. But I had a particularly positive experience this morning. Had a delivery of several large parcels arriving that I’d completely forgotten about (just bought my first house so parcels arriving all day every day). I heard the doorbell when I was still in bed, I use a wheelchair so not the swiftest at getting up but I scampered nonetheless. Rather than ditch the parcels on the doorstep the courier called me to check I was in, waited for me to get to the door, and carried the parcels through to the kitchen for me, all without asking. On me saying I was in, he easily could’ve left them on...

I know that Yodel isn't the best but here in the Scottish highlands Yodel is much better. I hope I don't miss it as someone has to be home to collect it! Any tips on what settings to change on the iPhone 16 when I get it, camera settings, optimisation settings and should I set the charge limit to 90% so my battery lasts a little bit longer? Thanks, and I'm so excited I got it in Ultramarine my favourite colour!!!

Hello all, just want to get some advice to make sure I have done everything correctly to the layman. **quick timeline** 20th November 2025 - Ordered from Insta360 webstore 2x Ace pro 2 batteries and a fast charge hub. no issues with checkout but discovered you cant order batteries and other accessories in the same order (was going to buy a case as well) 21st November 2025- Order arrived driver left the parcel at the door no knock or ring (thank yodel but I digress). Box was damaged and had a quite obvious hole on the side where you could put your hand through (and items can fall out). Immediately due to the condition of the box recorded the opening of the box and all content inside. lo b...

Hello all, TLDR: Insta will ship you a product. If it gets lost in transit or items are missing from your order they will tell you its not there job to deal with it and to contact the courier who wont help as your not there customer. So this is nearly a 2 month saga but here is the timeline and a warning to buy from anywhere else than there store. TO INSTA STAFF if you reach out anything that is said may end up here. 20th November 2025 - Ordered from Insta360 webstore 2x Ace pro 2 batteries and a fast charge hub. no issues with checkout but discovered you cant order batteries and other accessories in the same order (was going to buy a case as well) 21st November 2025- Order arrived...

So I'm a pretty new user to vinted and I have over the last 2 weeks been buying a good few items on vinted roughly about 25 30 items , 1 of the items which I got was too small so I relisted it and it went live, today I tried to reduce the price to get it to sell quicker and within a hour my account was banned? I also have a item which was lost by yodel which vinted are investigating I'm the buyer yodel sent parcel back somewhere without a return address I also have about 15 items which some are sent some are bought but not sent etc so what happens to all my orders

Hi, I don't know if anyone has had this experience before. So I sold an item on 1st Dec. Followed it's tracking and when it was suppost to have reached the buyers post office, it was refused. The shops system went down, it took a week or more for it to get back up and running. In the meantime, the parcel gets sent to a Yodel depot somewhere in Norwich. The buyer was told she could have collected from the depot but said it was too far away. I got in touch with Vinted customer services, which was of no help what so ever. I called InPost and they said it would be returned to me and the order would be cancelled. Well, that didn't happen. I was tracking this parcel and it has lit...

Hi, i've got an issue with yodel. parcel was send by the seller on the tracking on yodel it now says "Parcel damaged please WebChat us". its impossible to contact their customer service and webchat as it is all automated. not sure what to do. [ss ](https://preview.redd.it/b6ht15xr7dcg1.png?width=888&format=png&auto=webp&s=c455d12a8814361d788eb7281e8123d4832c323a)

I have received an order which is door to door. I understand it's because they picked an option that was disabled. The hours of collection are 7am to 9pm which really are not great. Can I drop it off at a yodel parcel shop? Thank you for your help

In the past month, seven companies I have ordered from have chosen Evri as their courier. Of those deliveries, two have successfully been delivered. The other five have either disappeared within Evri's 'system', or been 'damaged beyond repair'. In the same period, I've successfully received parcels delivered by Royal Mail, DX, DHL, Yodel and Amazon. I simply don't understand how such a failing company can continue to operate. It outright lies - request a callback and you never receive one, and support (bot) will tell you 'I am pleased to see the parcel is now on its way to you' when nothing of the sort is happening. I, though, still keep orderi...